Nokia introduces agentic AI framework in Network Services Platform to enable trust-based AI operations for IP networks

    

Nokia introduces agentic AI framework in Network Services Platform to enable trust-based AI operations for IP networks

 

• Nokia NSP adds an agentic AI framework that lets operators deploy AI agents grounded in a real-time, accurate network view — enabling them to reason based on trusted data and take guided, explainable actions within operator-defined policies and security boundaries.
• Nokia AI-driven Troubleshooting Agent accelerates root-cause analysis, reduces operational noise, and turns complex IP issues into guided, explainable workflows.
• Framework supports communication with external agents via new AI-based protocols across operators’ multi-vendor, multi-domain networks, empowering them on their journey toward fully autonomous networks.
  
  

 

11 June 2026 

 

Espoo, Finland – Nokia today announced an enhancement to its Network Services Platform (NSP), the company’s comprehensive management and automation platform for multi-vendor IP networks, with the introduction of an agentic AI framework designed specifically for IP network operations. The new framework enables network operators to deploy AI agents that can reason over real network context and take guided actions within defined policy and security boundaries.

As IP networks grow in size and complexity with the rise of AI traffic, operators face increasing pressure to improve efficiency and reliability while maintaining full operational control. While AI has the potential to transform network operations, many operators have remained cautious due to concerns around explainability, trust, and risk in production environments. Nokia’s approach with NSP addresses these concerns by embedding agentic AI capabilities directly into the platform that already serves as the authoritative controller for IP networks.

“Appledore has been advocating for operators to focus on the primary importance of quality data and ontological relationships – which are proving far more important than specific AI models for efficient and accurate AI reasoning.  Nokia’s NSP embraces this approach with extensive AI-native infrastructure built on trusted data and operating norms, providing a solid and secure foundation for a myriad of AI use cases. Domain expertise is likely the most critical quality in designing effective automation for complex networks,” said Grant Lenahan, Partner and Principal Analyst, Appledore Research.

NSP grounds AI agents in an accurate and continuously updated view of the network, including topology, protocol behaviour, configuration state, service relationships, and recent network changes. This enables AI agents to reason based on network truth, rather than inferred or fragmented data, and to operate within operator-defined intent, policies, and access controls. The NSP agent framework also allows for communication with external agents via AI-based protocols, such as Model-context protocol (MCP), across operators’ multi-vendor, multi-domain networks empowering them on their journey toward fully autonomous networks.

The first use case built on this new framework is an AI-driven Troubleshooting Agent, aimed at helping operators identify root causes faster, reduce operational noise, and resolve complex IP network issues with greater confidence. This marks a significant step in Nokia’s strategy to help operators adopt AI safely, incrementally, and at scale in live networks.

“The industry is moving quickly toward AI-native operations, but trust remains the deciding factor. We are enhancing NSP with AI agents built on an agent framework in a way that respects how networks are actually operated. This will have a major impact on the way operators manage their networks and will enable them to enhance their operations significantly and accelerate their journey toward autonomous networks with focus on solving real operational problems, starting with high-impact use cases like troubleshooting. This is an incremental, pragmatic step toward AI‑native networks,” said Sasa Nijemcevic, Vice President and General Manager, IP Network Automation software unit, Nokia.

For network operators, the new agentic framework provides a flexible foundation to introduce multiple AI use cases over time without creating siloed solutions. Operators can start with focused, high-confidence scenarios and gradually expand the role of AI as trust builds, using a shared framework that enforces consistent governance and operational controls.

End-users also benefit from this evolution through faster fault resolution, improved service reliability, and reduced likelihood of prolonged or cascading outages—delivering better experiences without increasing operational risk.

This enhancement to NSP, which will be commercially available by the end of 2026, reinforces Nokia’s commitment to enabling trusted, AI‑native network operations, and to helping operators translate AI innovation into real, measurable operational outcomes.

Multimedia, technical information and related news

Webpage:       Nokia Network Services Platform

Blog:              Bringing trusted agentic AI into IP network operations

White paper:   Agentic AI transforms operations in IP networks

 

About Nokia 

 

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile, and transport networks, we’re advancing connectivity to secure a brighter world.

 

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Nokia and Indosat Ooredoo Hutchison collaborate to enhance Indonesia’s 5G network and unlock AI-enabled services

    

Nokia and Indosat Ooredoo Hutchison collaborate to enhance Indonesia’s 5G network and unlock AI-enabled services

• Agreement supports low-and mid-band 5G rollout across Indosat’s network, serving customers nationwide
• Partnership accelerates new AI-driven services, digital experiences and sustainable growth across Indonesia
• AI-ready 5G network will enable AI-RAN architecture and AI Grid deployment in collaboration with NVIDIA, bringing AI and connectivity closer to every Indonesian

Espoo, Finland – Nokia and Indosat Ooredoo Hutchison (Indosat or IOH) announced a partnership to modernize Indosat’s nationwide mobile network in Indonesia through the deployment of advanced 5G Radio Access Network (RAN) technologies. As a key technology partner, Nokia will support the rollout of low- and mid-band 5G to help build high-performance, AI-ready networks designed to deliver a more seamless, reliable, and responsive digital experience for customers.

 

More than a network upgrade, this collaboration reflects a shared ambition to bring customers closer to the digital experiences that matter most to them, from immersive entertainment and gaming to more reliable connectivity for work, learning, communication, and everyday digital activities. A stronger and more flexible network foundation will enable Indosat to serve customers better by anticipating their evolving digital needs while creating experiences that are more meaningful.

 

The deployment will enhance network capacity, performance, and coverage across Indonesia, while supporting Indosat’s long-term ambition to expand digital access more inclusively nationwide. The upgraded network will also enable advanced consumer and enterprise use cases across key sectors, including public services, industry, and digital services.

 

Unlocking AI-enabled services with NVIDIA

These joint activities will not only connect Indonesia but also build the digital infrastructure for the country’s next phase of growth. This agreement reflects a shared mission to turn connectivity into a platform for intelligence. AI-RAN provides the common architecture for combining connectivity and intelligence, and Nokia’s roadmap is built on that foundation with NVIDIA. With Nokia and NVIDIA already working with Indosat on AI-RAN, the companies are on track for the next milestone: moving from the first AI-RAN call completed at Mobile World Congress 2026 to field trials in Indonesia by the end of 2026. The collaboration will also support Nokia’s work on new AI algorithms designed to improve spectral efficiency on NVIDIA AI-RAN platforms, with those capabilities expected to be part of the upcoming field trials.

 

By combining its centralized AI factories and distributed AI-RAN infrastructure, Indosat is advancing its AI grid, creating a unified intelligence layer that distributes both AI and connectivity to millions of Indonesians while helping drive economic growth. Grounded in local AI innovation, the model is already accelerating practical applications in government services, healthcare, education, and agriculture, supported by the AI-RAN Innovation Center in Surabaya and the NVIDIA AI Technology Center ecosystem.

 

Justin Hotard, President and CEO of Nokia, said: “The next phase of network evolution will be defined by how well operators combine connectivity, intelligence and scale. Together with Indosat and NVIDIA, Nokia is helping build a network that can do exactly that — one that expands 5G, enables new AI-driven services and creates long-term value. This partnership reflects a broader shift in the industry, as operators invest in networks that deliver high performance at scale while supporting greater efficiency, new business models and digital growth.”

 

Vikram Sinha, President Director and CEO of Indosat Ooredoo Hutchison, said: “At Indosat, we continuously evolve to serve our customers #LebihBaik by understanding their needs more deeply and delivering experiences that truly matter to them. Together with Nokia and NVIDIA, we are building a reliable and AI-ready network foundation that will elevate connectivity and create a more seamless digital experience for every customer. This collaboration strengthens our readiness for the next phase of digital innovation while reinforcing our commitment to empowering Indonesia through inclusive and sustainable digital transformation.”

 

Ronnie Vasishta, SVP Telecoms, NVIDIA: “Indosat and Nokia are showing what it looks like when a 5G network becomes the platform for intelligence. By building on our AI-RAN work together and moving toward field trials in Indonesia, we are helping create an architecture where AI and connectivity can work side by side to improve efficiency, enable new applications and support digital transformation at scale.”

 

As part of the agreement, Nokia will deploy its latest Habrok and Pandion radio families, Levante basebands, Centralized RAN and advanced network management and automation platforms, enabling intelligent operations, improved energy efficiency and faster service innovation. Low‑band 5G will be introduced across the full network footprint, with mid‑band 5G covering approximately 80% of the network over the next three and a half years. AI-driven automation and energy-efficient technologies will improve operational efficiency and support a more sustainable and responsible approach to digital transformation, ensuring that technological advancement delivers real impact for businesses and the millions of Indonesians who rely on connectivity every day.

 

Nokia, Indosat and NVIDIA are demonstrating how 5G and AI can be delivered together to support digital inclusion across Indonesia’s diverse geography. This 5G expansion project provides the connectivity foundation for an AI Grid, while the AI-RAN roadmap creates a practical path to bring AI workloads closer to the network, to deliver new value for enterprises, public services and empower every Indonesian.

 

Multimedia, technical information and related news

Web Page: Advanced 5G

Web Page: Radio Access Networks

Blog: Nokia AI-RAN

Whitepaper: The value creating fusion of AI and RAN

Press Release: Nokia accelerates AI-RAN momentum with new partnerships driving path to AI-Native 6G  

About Nokia 

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile, and transport networks, we’re advancing connectivity to secure a brighter world.

 

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Nokia launches Deepfield Genome Shield security automation system to deliver proactive, network-wide DDoS protection for the AI era

    

 

Nokia launches Deepfield Genome Shield security automation system to deliver proactive, network-wide DDoS protection for the AI era

 

• Nokia Deepfield Genome Shield provides proactive, continuously updated, always-on network protection — moving beyond reactive approaches that cannot keep pace with modern, rapid multi-terabit DDoS attacks
• Solution is Nokia’s first dedicated AI-era security suite — protecting networks from AI-driven threats while delivering clean, continuously updated security telemetry that operator AI and ML systems increasingly rely on.
• Red Dot Technologies is among the first operators to deploy Genome Shield, addressing both inbound DDoS attacks and outbound threats from compromised subscriber devices within its network
  
  

 

09 June 2026 

 

Espoo, Finland – Nokia today announced the launch of Nokia Deepfield Genome Shield, the industry’s first security automation system that delivers proactive, always-on DDoS protection for telecommunications providers, hosting companies, internet exchange points, and cloud builders in the AI era. Genome Shield addresses the fundamental shift in DDoS threats driven by the emergence of residential proxy botnets, which now comprise approximately 200 million compromised devices worldwide.

The DDoS threat landscape has shifted over the past 12 months. Attacks now come from real subscriber devices, deliver multi-terabit bursts that last seconds to minutes, and rapidly rotate IPs across thousands of nodes. Residential proxy botnets — estimated at 250–600 Tbps - are used to dynamically leverage large numbers of residential users who are unaware their connections are used to generate evasive attacks impacting many national networks. Traditional scrubber-based diversion and reactive mitigation can’t respond quickly enough to these sub-minute attacks. Automated, AI-driven DDoS has industrialized the residential proxy supply chain used by botnets like Kimwolf, while AI-assisted code generation is accelerating the evolution of evasion techniques.

Nokia Deepfield Genome Shield introduces a new class of proactive, network-wide security automation that extends Deepfield Defender to address previously unaddressable use cases. The solution has been shaped through close engagement with customers and the wider security community as part of ongoing efforts to combat DDoS and botnet-driven threats. It shifts protection from reactive mitigation to proactive enforcement leveraging existing network infrastructure. Genome Shield aggregates continuously updated threat intelligence from multiple sources, including Nokia Deepfield Secure Genome® (spanning over five billion internet endpoints), GDTA telemetry, and Deepfield’s cyber range, where live malware and botnet command-and-control (C2s) generate real-time insights. All of this intelligence is compiled in Deepfield Defender into automated DDoS policies and enforced as a security shield across the network.

“Protecting our infrastructure from inbound DDoS attacks while managing compromised subscriber devices requires carrier-grade automation. By implementing Nokia Deepfield Genome Shield, we have transitioned from reactive, manual workflows to a proactive, unified security platform. Disrupting botnet command-and-control at the network edge, before attacks hit, ensures maximum uptime and clean traffic. This deployment guarantees that when clients connect to Reddot, they are choosing a network engineered for absolute security and peace of mind,” said Charlie Attoum, Network Infrastructure Director at Reddot.

“The past year has fundamentally changed DDoS security. Residential proxy botnets have invalidated 25 years of assumptions about how attacks work and how to defend against them. The hard problem today is maintaining dynamic, massive IP threat feeds and enforcing protection against them in real time, at network scale, continuously and automatically. Genome Shield is the industry's answer to that challenge. It combines several intelligence sources, including our unique cyber range and Secure Genome's visibility into more than five billion internet endpoints, with automated policy compilation and enforcement across the entire network. For the more than 1,000 hosting companies, service providers, and internet exchange points that face this new generation of threats, Genome Shield delivers the commercial, scalable answer,” said Jeff Smith, Vice-President and General Manager of Nokia Deepfield.

Genome Shield extends Deepfield Defender's existing DDoS countermeasure portfolio with network-wide automated enforcement, organized across four pillars: Botnet C2 Disruption, which blocks command-and-control communications so attacks cannot be launched; DDoS Policers, which suppress amplification and volumetric traffic through proactive rate limiting; Custom Policies, enabling user-defined rules via open APIs for easy integration; and Observability, providing dashboards for compromised devices, botnet endpoints, and emerging security trends.

Genome Shield requires Nokia Deepfield Defender and is compatible with both router-based edge mitigation and with the Nokia 7750 Defender Mitigation System (DMS) for dedicated L4-L7 DDoS scrubbing. It supports on-premises, cloud-based (SaaS), and hybrid deployment models with flexible pay-as-you-grow licensing.

Initial capabilities of Genome Shield have already been introduced within Nokia Deepfield Defender and are in use by customers today. Additional features will be rolled out throughout 2026. 

Multimedia, technical information and related news

Webpage:        Nokia Deepfield Defender

Webpage:        Nokia Deepfield Genome

Webpage:        Nokia Deepfield Genome Shield

Blog:                Herd immunity for the internet (by Jérôme Meyer)

Webpage:        Internet and security maps for network intelligence | Nokia

Webpage:        Deepfield Defender | Advanced DDoS Security by Nokia

Webpage:        Nokia 7750 Defender Mitigation System

Webpage:        Nokia FP Network Processor Technology

Webpage:        Nokia DDoS Security

Webpage:        Nokia Deepfield Global DDoS Threat Alliance (GDTA)

 

About Nokia 

 

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile, and transport networks, we’re advancing connectivity to secure a brighter world.

 

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Nokia Press Office 

Email: Press.Services@nokia.com 

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Nokia launches AI networking lab to drive co-innovation with partners and accelerate next era of AI-native data center networking

    

Nokia launches AI networking lab to drive co-innovation with partners and accelerate next era of AI-native data center networking

 

• Nokia AI Networking Innovation Lab accelerates innovation in high-performance networking technologies for large-scale AI training and real-time inference by designing, testing, and validating new data center networking architectures built for AI at scale.
• Lab serves as a testing ground for Nokia Validated Designs and a co-innovation hub with global AI and cloud partners—validating real-world scenarios, integrating commercial technologies, and advancing next-gen networking solutions to deliver much of the foundational infrastructure that organizations around the world need to make AI investments a success.
• Early technology partners collaborating in the lab include AMD, Everpure, Keysight, Lenovo, Nscale, Supermicro and Weka
  
  

21 May 2026 

 

Sunnyvale, USA – Nokia today announced the launch of its AI Networking Innovation Lab, a new center designed to drive co-innovation with AI and cloud partners and accelerate the development of next-generation networking technologies for artificial intelligence (AI) infrastructure. Located within Nokia’s Sunnyvale, California facility, the lab serves as an innovation hub where Nokia will work across advanced AI networking technologies, architectures and ecosystems with a variety of partners to help shape the future of data center networking.

AI workloads are fundamentally changing how data center networks must operate. The performance, scale, and precision required to support large-scale AI training and distributed, real-time inference place unprecedented demands on networking infrastructure. To address these challenges, Nokia is adopting a new approach to how technologies are integrated, tested, and deployed from the ground up for the AI era.

The AI Networking Innovation Lab provides an environment where emerging commercial technologies can be developed and validated. Within the lab, Nokia brings together advanced AI networking protocols, cutting-edge switching silicon and hardware platforms, and new architectural concepts designed specifically for AI-driven data centers. These technologies are tested and accelerated in close collaboration with a global ecosystem of partners.

The AI Networking Innovation Lab is built upon three fundamental pillars: Technology Innovation, Ecosystem Collaboration, and Validation.

Technology Innovation: The lab provides a dedicated space for AI partners to experiment with next-gen solutions across the entire networking stack – driving emerging standards forward with pioneering approaches to new protocols, switching silicon, congestion control, real-time telemetry, and automation.

“Partnering with Nokia in the AI Networking Innovation Lab has enabled us to benchmark and optimize AI networks under real-world conditions. Keysight emulated AI training workloads at scale across a range of AI transports, from UEC and RoCEv2 to emerging lossless fabric architectures. Together, we are helping accelerate AI network adoption by giving operators and hyperscalers the validated insights needed for confident, large-scale deployment,” said Ram Periakaruppan, Vice President and General Manager, Network Applications and Security business at Keysight.

Ecosystem Collaboration: True progress depends on a strong ecosystem of technology providers – silicon manufacturers, GPU developers, system, storage and test vendors, and cloud platforms – that work together to create highly-compatible AI-ready solutions. This facilitates joint testing for interoperability, improves integration, and ensures roadmaps are aligned across different hardware, software, and orchestration layers.

“AMD believes customer collaboration and an open ecosystem are fundamental to accelerating AI innovation. By co-developing solutions with partners, such as Nokia in their AI networking innovation lab, we ensure our AMD enterprise AI solutions are tested with Nokia data center switches on real-world workloads and network demands. An open, standards-driven approach empowers customers to integrate seamlessly across heterogeneous environments, avoiding lock-in and fostering industry-wide advancement in AI,” said Travis Karr, Corporate Vice President, HPC and Sovereign AI, AMD.

Validation: This positions the lab as the testing ground for Nokia Validated Designs, where customers and partners rigorously validate multi-vendor data center architectures under authentic AI training and inference workloads. By testing failure scenarios, congestion behavior, and operational automation, the lab turns NVDs into proven, deployable solutions — enabling predictable performance, faster deployment, and reduced operational complexity and risk for organizations navigating the AI era.

“Nokia is a strategic networking partner for Nscale as we build towards AI Grid, and the engineering rigour behind their Validated Designs reflects the kind of innovation needed to enable next-generation AI infrastructure. The depth of hardware, software and failure testing behind those blueprints is what will give operators the confidence to deploy complex AI environments faster, with fewer integration risks and less operational disruption. We're excited to collaborate in the AI Networking Innovation Lab to help push the boundaries of AI-native networking and validate the next generation of solutions before they reach production,” said Arno van Huyssteen, Vice President of Global Telecommunications for Nscale.

The AI Networking Innovation Lab supports Nokia’s broader strategy to accelerate the next era of AI-driven connectivity. As demand for AI infrastructure continues to grow, data center networking has become one of the most critical foundations of the global AI ecosystem. Through this investment, Nokia is strengthening its capabilities in AI and cloud infrastructure while advancing its vision of AI-native networking.

“The launch of Nokia’s AI Networking Innovation Lab marks a major milestone in our commitment to drive the next era of AI-native connectivity. As the industry continues to evolve with solutions like scale-across and AI-Grid, this lab is poised to accelerate AI networking technology that will not only support but optimize these emerging industry offerings. This center gives our customers and partners early access to new technologies, deeper collaboration with the world’s leading AI ecosystem players, and the confidence that their networks are validated under more realistic AI conditions. By accelerating innovation and reducing deployment risks, we’re enabling the industry to deliver faster, more reliable, and more sustainable AI experiences to people and businesses everywhere,” said Rudy Hoebeke, Vice President of Software Product Management at Nokia.

 

Multimedia, technical information and related news

Webpage:        AI Networking Innovation Lab

Blog:               Building the future of AI-native networks | Nokia

Webpage:        Data Center Networks Design Hub for Nokia NFVs

Webpage:        Nokia Data Center Networks

Press Release: Nokia strengthens leadership in AI-ready data center networks with successful end-to-end Ultra Ethernet test across data center switch family

 

About Nokia 

 

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile, and transport networks, we’re advancing connectivity to secure a brighter world.

 

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Nokia appoints Emma Falck as President of Mobile Infrastructure and member of the Group Leadership Team

    

Nokia Corporation
Stock Exchange Release
13.05.2026 at 09:00 EEST

 

Nokia appoints Emma Falck as President of Mobile Infrastructure and member of the Group Leadership Team

Espoo, Finland – Nokia today announced the appointment of Emma Falck as President of Mobile Infrastructure and member of the Nokia Group Leadership Team, effective 1 September 2026.

Falck brings extensive experience leading transformation and improving performance in complex global technology businesses. She joins Nokia from Siemens, where she serves as Executive Vice President, Products, Smart Infrastructure Buildings, leading a global organization across product management and development, and supply chain. At Siemens, she held senior strategy roles and led technology organizations building automation, software and connected devices. Earlier in her career, she was a Partner and Managing Director at Boston Consulting Group and held senior leadership roles at KONE. She holds a PhD in Computational Physics from Aalto University.

“I’m delighted to welcome Emma to Team Nokia. As AI moves toward physical AI, networks need to become AI-native by design for both 5G Advanced and 6G.

Our focus in Mobile Infrastructure is clear: To help our customers succeed by building a software-led infrastructure business that leverages open interfaces, standards, and a rich partner ecosystem to accelerate innovation.

Emma brings broad transformation experience, operational leadership and a fresh perspective from global businesses that use technology to enable automation. She is the right leader to take MI into this new chapter,” said Justin Hotard, President and CEO of Nokia.

“I’m excited to join Nokia at a pivotal moment for our customers and the industry. As networks evolve to support new AI-driven demands, customers need partners who can deliver with speed and predictability, and turn technology roadmaps into real-world performance.

Mobile Infrastructure’s breadth across core software, radio networks and technology standards is a solid foundation. I look forward to working with the team to strengthen our execution, embed AI into our development and delivery processes, and bring the next wave of innovation to our customers,” said Falck.

Falck will be based in Espoo, Finland and report to Nokia’s President and Chief Executive Officer, Justin Hotard.

Additional background information on all current members of the Group Leadership Team can be found at: www.nokia.com/en_int/investors/corporate-governance/group-leadership-team.  

 

Emma Falck, CV

Born: 1977
Nationality: Finnish

Education

• Doctor of Science in Technology, Department of Engineering Physics and Mathematics, Aalto University
• Master of Science in Technology, Department of Engineering Physics and Mathematics, Aalto University

 

Experience

10/2024– Siemens

• Executive Vice President, Products, Smart Infrastructure Buildings
  
  

04/2023–09/2024 Siemens

• Senior Vice President and Head of Connected Devices business segment, Smart Infrastructure
  
  

09/2020–03/2023 Siemens

• Head of Strategy, Smart Infrastructure
  
  

05/2017–08/2020 Boston Consulting Group

• Managing Director and Partner
  
  

09/2014–04/2017 KONE

• Vice President, Greater China Area New Equipment Business and China Frontline Product Strategy and Marketing
  
  

04/2012–08/2014 KONE

• Director, Strategy Development
  
  

03/2007–04/2012 Boston Consulting Group

• Principal
• Project Leader
• Associate
• Consultant

 

09/2005–02/2007 Beckman Institute for Advanced Science and Technology, University of Illinois at Urbana-Champaign

• Postdoctoral Fellow
  
  

09/2000–08/2005 Aalto University

• PhD Student and Postdoctoral Researcher
  
  

Emma Falck image: emmafalck-2.jpg (4464×2976)

 

About Nokia

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile, and transport networks, we’re advancing connectivity to secure a brighter world.

For more information, visit www.nokia.com.

Media inquiries

Nokia Communications
Maria Vaismaa, VP Communications
Phone: +358 10 448 4900
Email: press.services@nokia.com

 

 

 

 

 

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Nokia launches agentic AI for home and broadband networks

    

Press Release

Nokia launches agentic AI for home and broadband networks

• Nokia agentic AI boosts end-user experience, increases operational efficiency and accelerates deployment for home and broadband networks.
• AI you can trust, built on insights and experience from 600+ million broadband lines deployed.
• Open and secure AI agent approach gives telecom providers full strategic control to integrate their own AI tools and data sources.

 

12 May 2026

Espoo, Finland – Nokia today announces new agentic AI capabilities for its fixed network product lines to help drive productivity and operational intelligence across home and broadband networks. Drawing on the expertise from 600+ million broadband lines deployed, Nokia’s agentic AI capabilities help telecom providers tackle fiber and Wi-Fi challenges, from design and planning to rollout and operations. Designed for the cognitive broadband era, Nokia’s AI-enabled fixed networks portfolio boosts end-user experience, increases operational efficiency and accelerates fiber rollout.

 

The telecom industry is set to invest $6.2 billion in agentic AI by 2030. Agentic AI systems capable of autonomous reasoning and decision-making will be a key driver of the cognitive broadband era, enabling networks to move beyond basic connectivity toward self-optimizing, AI-driven infrastructures.

 

Nokia embeds AI agents and natural language interaction across its Altiplano, Corteca, and Broadband Easy platforms, enabling telecom providers to modernize operations and reduce costs. Operators can resolve problems proactively, scale operations without adding headcount, and diagnose network issues using automated root cause analysis. The AI agents will make an immediate and tangible difference for operators, including lifting first-contact helpdesk resolution rates above 50%, network incident qualification within 5 minutes, and a 50% reduction in return visits to construction sites and connected homes.

 

Underpinning this is an open and secure approach that integrates AI agents, live data, and external services while ensuring compliance, data sovereignty, and vendor independence. Operators retain full control and can work with an LLM that best fits the specific use case, use their own interfaces, or connect data sources as they scale AI across their business.

 

Nokia's new AI capabilities span the full broadband network lifecycle. They increase productivity across customer care, network engineering & operations and field force teams, while boosting end-user experience:

• An AI assistant with a conversational interface gives technicians and support teams instant access to product knowledge, accelerating training and day-to-day problem solving.
• AI-powered text, voice, and image guidance assists field technicians during surveys and installations, and computer vision technology helps validate the quality of work done and build a live digital twin of the FTTH network.
• Automated diagnostics detect degradations and prevent outages; giving frontline support teams more operational precision and analytical depth.
• A troubleshooting agent improves root cause analysis and speeds up remediation across home and access networks, and uses advanced reasoning to pinpoint faults faster, reduce ticket volume, and increase first-call resolution rates.

 

“AI makes your end-users less likely to churn, your engineering and helpdesk teams more productive, and your field teams connect more homes more quickly. Nokia’s Agentic AI puts 600+ million lines worth of broadband experience at the fingertips of every field technician, helpdesk agent, and network engineer - and solves problems before the customer is even aware. We’re fundamentally changing how home and broadband networks are deployed and run,” said Sandy Motley, President Fixed Networks, Nokia.

 

“AI only works with quality data, and when data is AI-ready. Our recent market outlook on AI in network automation underscored that the industry is rapidly moving to build infrastructure capable of enabling powerful, successful, AI. Vendors like Nokia that combine deep domain expertise with real-world scale are best positioned to deliver reliable outcomes. Nokia’s approach reflects many of the right architectural principles, including autonomous control loops, structured data models, and open APIs, which are critical to making automation easy and AI responses accurate,” said Grant Lenahan, Partner and Principal Analyst, Appledore Research.

 

Resources and additional information:

Product Page:  Fixed Networks Cognitive Broadband        

 

About Nokia

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Nokia Federal Solutions, Lockheed Martin introduce mission-critical 5G solution for U.S. Department of War open suite of standards

    

Nokia Federal Solutions, the U.S. government-focused arm of Nokia (NYSE: NOK), and Lockheed Martin (NYSE: LMT) today announced the launch of a new modular, open‑architecture 5G solution built for the U.S. and allied defense forces. The capability is designed to deliver secure, resilient communications at the point of need. It enables military vehicles and platforms to use commercial-grade 5G in operational environments, aligned to the Department of War (DoW) open architecture standards and its commercial-first strategy.

“Nokia recognizes the need to adapt our advanced technology portfolio to align with DoW-defined open systems,” said Mike Loomis, president and chief executive officer of Nokia Federal Solutions. “This launch reflects how Nokia is building focused defense capabilities, leveraging our commercial technology and strong partnerships into a meaningful, ready-to-use solution that is deployable by our defense customers.”

The new solution integrates Nokia’s carrier‑grade 5G within the DoW’s open architecture framework, utilizing the Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance, Reconnaissance (C5ISR)/Modular Open Suite of Standards (CMOSS). By aligning to CMOSS hardware and software module specifications, this plug‑and‑play architecture reduces complexity and accelerates integration across vehicle and expeditionary systems, improves interoperability, and enables new capabilities to be introduced and updated without disrupting existing platforms.  

“Moving advanced communications from concept into the field requires discipline, scale, and an understanding of how defense systems are built and sustained,” said Sarah Hiza, senior vice president for Technology and Strategic Innovation at Lockheed Martin. “This collaboration is about rapidly delivering capability that can be deployed, sustained and trusted over the long term.”

By combining Nokia’s commercial 5G technologies with Lockheed Martin’s 5G.MIL^® solutions, the companies are delivering a hybrid network that allows mission‑critical systems to connect with high‑speed, cost‑effective, commercially driven 5G while maintaining the security and resilience required by defense forces. As NATO nations increasingly integrate 5G into their mission systems, this CMOSS‑aligned approach provides an additional pathway to incorporate commercial‑grade 5G into allied platforms using a standardized, modular framework also outside of the U.S.

This announcement represents a key follow-on milestone from the Nokia and Lockheed Martin collaboration first announced in 2025, which introduced the initial integration of Nokia’s industry-leading, military-grade 5G solutions with Lockheed Martin’s Hybrid Base Station. Together, the companies are moving beyond integration demonstrations to deliver a field‑ready, modular 5G capability aligned with DoW open architecture standards and deployable across military vehicles and platforms.

The CMOSS standard is developed and maintained by the U.S. Army Combat Capabilities Development Command. Through this new solution, Nokia Federal and Lockheed Martin are moving standards-based 5G from concept to deployable reality. The collaboration reflects a shared focus on delivering practical, mission-ready technology that can be integrated quickly and evolve alongside operational requirements.

 

About Nokia

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile, and transport networks, we’re advancing connectivity to secure a brighter world.

 

About Nokia Federal Solutions

Nokia Federal Solutions is a trusted partner to the U.S. Federal Government, delivering secure connectivity for the AI era. Built on Nokia’s global leadership across fixed, mobile, and transport networks, we’re providing resilient, mission-ready communications solutions that enable defense, civilian, and national security agencies to operate with speed, reliability, and confidence in an increasingly complex world.

 

About Lockheed Martin

Lockheed Martin is a global defense technology company driving innovation and advancing scientific discovery. Our all‑domain mission solutions and 21st Century Security® vision accelerate the delivery of transformative technologies to ensure those we serve always stay ahead of ready. More information at www.lockheedmartin.com.

 

Media inquiries

Nokia Federal Press Office Email: media@nokiafederal.com

Lockheed Martin Media Relations: media.relations@lmco.com

 

© 2026 Nokia Federal Solutions

 

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